Operations consulting services built on organization and goal setting
To my dear friends who believe they are “anti-process”, let’s do a quick exercise to determine if that’s really true:
Imagine you need to get your car fixed by bringing it to a garage. Your usual garage is booked solid for the next 4 weeks, so you go to the small humble garage down the street, Anti-Process Auto Body. They don’t have a website or even a directory listing online so you can’t find its phone number…you finally decide to walk to the shop as it’s only a couple blocks away.
You enter the garage and there doesn’t appear to be a service counter so you awkwardly stare at the mechanics as they continue to work for the next few minutes. No one comes to talk to you, so after 10 minutes you finally interrupt a mechanic working under the hood of the car.
“Hello sir, I’m sorry but who do I talk to about getting my car fixed?” The mechanic shrugs their shoulders and continues working.
You see an office in the corner of your eye and decide to go in there to see if you can get some service. The man at the desk seems shocked to see you. The conversation goes a little like this: